This privacy policy informs the customer how SILNEX GmbH (hereinafter referred to as SILNEX GmbH) handles the collection, use, disclosure, storage, and protection of the customer's personal data. This privacy policy applies to the website www.e-longboard.ch.

By using this website, the customer accepts this privacy policy and agrees to the collection, storage, processing, use, transfer, and protection of their personal data. The customer may revoke their consent at any time with effect for the future.

If the customer of SILNEX GmbH does not provide the necessary data, it is possible that they will not be able to use the full range of services offered on the website.

1. RESPONSIBILITY

SILNEX GmbH collects and processes customer data as the data controller. For questions, suggestions, or complaints regarding SILNEX GmbH's data protection practices or to exercise their rights, customers can contact the following address:

SILNEX GmbH Neustadtstrasse 7 6003 Lucerne Telephone: +41799196991 E-Mail: mailto:info@e-longboard.ch

2. PERSONAL DATA

The term "personal data" refers to information that can be attributed to a specific person or used to identify that person, regardless of whether this attribution or identification is based directly on this data or on this data and other additional information to which SILNEX GmbH has access.

3. SCOPE OF THE COLLECTION AND PURPOSE OF THE PROCESSING OF PERSONAL DATA

The collection and processing of personal data helps SILNEX GmbH to improve and optimize its website.

a. WHEN VISITING www.e-longboard.ch:
When the customer visits the website, the following general technical information about the visit is collected in so-called log files:

• • IP address of the device used to make the visit
• • Information about browser type
• • Information about the Internet Service Provider
• • Information about the operating system used
• • Reference/Exit Pages
• • Time and duration of the visit
• • Information about the interaction between pages (e.g., scrolling, clicking, mouse-overs)
• • Location data (especially when using mobile devices)

On most mobile devices, the use of location services can be controlled or disabled in the device's settings menu.

b. QUOTE REQUEST / BUSINESS CIRCLE REGISTRATION / INFORMATION REQUEST
Customers can submit a quote request to SILNEX GmbH via web form, register for the Business Circle, or request further information from SILNEX GmbH. Providing the following information is mandatory:

• • First and Last Name
• • Company
• • phone number
• • Email address
• • password

c. USE OF ANALYSIS TOOLS
SILNEX GmbH uses analytics tools on its website to collect data on customer interaction with the website, including links clicked and other actions taken while using SILNEX GmbH's services. Further information on SILNEX GmbH's use of this technology and how it is implemented can be found in section 7 of this privacy policy.

d. NEWSLETTER
Customers can subscribe to a newsletter from SILNEX GmbH. They must provide their email address to do so. The newsletter can be unsubscribed at any time; relevant information can be found in the newsletter itself. When a customer unsubscribes from the newsletter, their associated email address will also be deleted.

e. CONSENT
By providing mandatory and any additional voluntary data, the customer consents to its collection, processing, use and disclosure for the purposes described in this privacy policy.

4. TRANSFER OF DATA TO THIRD PARTIES

Data is only shared with third parties to the extent necessary for contract fulfillment. SILNEX GmbH does not trade or sell customer data.

We only pass on the information we receive to third parties to the extent described below:

• • Protection of SILNEX GmbH and third parties: SILNEX GmbH discloses customer account information and personal data when legally obligated to do so, or when such disclosure is necessary to enforce SILNEX GmbH's Terms and Conditions or other agreements, or to protect its rights, the rights of its customers, and the rights of third parties. This includes exchanging data with companies specializing in the prevention and minimization of fraud and credit card misuse. This personal data is used only in the aforementioned contexts and may not be used for any other purpose.
• • With the customer's consent: In all other cases, we will inform the customer if personal information is to be passed on to third parties and give the customer the opportunity to give their consent.

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  5. DURATION OF STORAGE OF PERSONAL DATA AND ITS DELETION

  Customer data will be deleted as soon as it is no longer required for the fulfillment of the purpose for which it was collected, e.g., within the framework of a contractual relationship. Data will only be blocked if deletion is not possible for legal or factual reasons (e.g., retention obligations due to tax regulations).

If the customer navigates the website, the data collected under point 3 lit. a will be automatically deleted after 30 days. The data collected from customers according to point 3 lit. b will remain stored until the customer request has been processed or the customer has unsubscribed from the Business Circle.

6. SAFETY

SILNEX GmbH protects its customers' data through technical and organizational security measures to minimize risks associated with its loss, misuse, unauthorized access, disclosure, and modification. These measures include, for example, firewalls and data encryption, as well as access controls.

7. ANALYSE-TOOLS

SILNEX GmbH uses tracking technologies to continuously improve and optimize its website. These include, in particular, Google Analytics and similar programs. The analytics tools provide statistics and charts that offer insights into website usage. Data about website usage is transmitted to the server used for this purpose. Depending on the web analytics provider, these servers may be located abroad. For Google Analytics, this data includes truncated IP addresses, which prevents the identification of individual devices. The IP address transmitted by the user's browser as part of Google Analytics is not combined with other Google data. Google only transfers this data to third parties if required by law or as part of commissioned data processing.

The customer can prevent Google from collecting and processing data generated by cookies relating to their use of the website (including their IP address) by clicking the link below (http://tools.google.com/dlpage/gaoptout?hl=de)verfügbare Download and install the browser plugin.

Further information about Google Analytics and data protection can be found at: http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html.

This website uses Mouseflow, a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to collect and store data for marketing and optimization purposes. Pseudonymized user profiles can be created from this data. Randomly selected individual visits (using only anonymized IP addresses) are recorded. This creates a log of mouse movements and clicks, with the intention of replaying individual website visits on a sample basis and deriving potential improvements for the website. The data collected with Mouseflow will not be used to personally identify visitors to this website without their explicit consent, nor will it be merged with personal data about the holder of the pseudonym. If you do not wish to be recorded, you can globally disable recording for your current browser on all websites that use Mouseflow via the following link: https://mouseflow.com/opt-out Should you be interested in a data processing agreement, please let us know by email at "datenschutz@mouseflow.com" with.

8. CUSTOMER RIGHTS

a. IN GENERAL
The customer can also request information at any time about what data is stored about him.

He can request the correction, deletion, and blocking of his personal data, provided this is legally permissible and possible within the framework of an existing contractual relationship. He can assert these rights via the address mentioned in section 1.

b. NEWSLETTER
The newsletter can be subscribed to or unsubscribed from by the customer at any time. Each newsletter contains information and settings regarding this. A corresponding message can also be sent to the contact address specified in section 1.

c. REVOCATION OF CONSENT
The customer may revoke their consent to the collection, processing, use, and disclosure of their personal data in accordance with this privacy policy at any time. However, SILNEX GmbH may then no longer be able to provide the customer with full access to the services offered on this website.

9. CHANGES TO THIS PRIVACY POLICY

SILNEX GmbH reserves the right to amend this privacy policy at any time. The amended privacy policy will be published on the website, and customers are advised to consult it periodically to stay up to date. SILNEX GmbH reserves the right to inform customers of significant changes to the privacy policy via email.

Datum: 20.5.2018